Shipping policy
**Unfortunately, we are unable to ship to Alaska, Hawaii, or outside the lower 48. We are also unable to ship to P.O. Boxes so please use your physical address**
Orders for paint, tools, and merchandise are typically shipped in up to 2 to 5 business days. Furniture may take longer to ship due to delivery zip codes. Expect 1 to 4 weeks, white-glove service for furniture. On occasion, there are delays from shipping companies due to weather that are out of our control. Always feel free to contact Robertandmollybees@gmail.com with questions.
LOCAL PICK-UPS
Email Robertandmollybees@gmail.com for local pickups. We are happy to coordinate a pick-up time and date for you.
DAMAGES
Damages must be reported to us within 24 hours of the packaging being marked as delivered from the tracking on the USPS or UPS website. If it is past the 24 hours of the package being delivered you will have to submit the claim with the carrier and we will not be able to refund or replace any of the items. We will reship whatever is damaged if there are extra or we will send a refund if it is within 24 hours of it being delivered, but only as long as pictures are given to prove damage and you keep the box and product so the shipping company is able to pick it up so they can process the claim. Without the photos and package, we cannot validate the damage and cannot get a refund for your items being damaged. In those cases, you will need to submit a claim to the shipping company to receive a refund. Email photos and name or order number to Robertandmollybees@gmail.com